Have Any Questions?
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Contact usYes, light snacks and beverages are allowed. Please avoid strong-smelling or messy food to help keep the vehicle clean.
No, smoking—including e-cigarettes and vapes—is not permitted in any vehicle.
No, Wi-Fi is not available in the vehicles.
Yes, pets can be transported. Simply indicate that you are traveling with an animal when booking so the right vehicle and seat protection can be arranged.
Yes, cross-border rides are possible where supported in your region. Please ensure you have all required travel documents.
You’ll receive your chauffeur’s contact details about 30 minutes before the ride begins, available in the app or booking confirmation.
Your exact meeting point is shown in your booking confirmation. At airports, chauffeurs typically meet you in the arrivals hall with a sign; for point-to-point rides, they will wait at the pickup address.
